Midway Homes Adult Care

    Frequently Asked Questions

    Common questions from individuals, families, case managers, and community partners. If your question isn't here, just ask.

    Still have questions?

    Our team is happy to talk through your situation — no cost, no obligation.

    Emergency & After-Hours Information

    For medical, safety, or life-threatening emergencies, call 911 immediately.

    For non-emergency, service-related concerns, contact Midway Homes Adult Care during regular office hours or follow your care team's communication plan. Messages sent through this website are not monitored after hours.

    Office hours
    Monday – Friday: 9:00 AM – 5:00 PM